Hirons’ operations team is responsible for executing the day-to-day business of the agency, ensuring all non-billable work gets done. Our work includes everything from information technology to keeping the candy bins stocked and greeting every guest with a friendly smile to making sure meetings and events run smoothly. We develop policies and processes to make it all happen, and we’re constantly challenging the status quo to find more efficient ways to accomplish the work, all while never missing a step in meeting the demands of a fast-paced agency.
Director of project management
As the person responsible for the internal scheduling of work throughout the agency, the person in this role is to Hirons what a conductor is to an orchestra. The director of project management manages the day-to-day operations of the project management function via Workamajig, Hirons’ project management software. A successful director of project management will:
Work with all departments to ensure projects are delivered on time and on budget
Be seen as a collaborative, helpful presence by all departments
Anticipate client and account team needs
Be responsive to questions and requests
Have a keen understanding of the agency and all internal departments
Duties and responsibilities
Manage workflow in and out of Workamajig project management system
Monitor employee-owner time availability/constraints; recommend action as needed (for example, notify account team when creative is slow or recommend the hiring of freelancers when paid media is slammed, etc.)
Ensure all necessary items are provided up front (creative brief, specs, deadlines, brand documentation, etc.)
Conduct daily stand-up meetings with creative and digital/media departments
Conduct weekly agency projections meeting
Meet with departmental leads to discuss available resources, employee-owner bandwidth and appropriate assignments
Provide list of unmet deadlines to COO and report on upcoming staffing needs
Serve as agency contact for WMJ upgrades, updates and new features; manage staff trainings
Serve as back-up for production work (print, broadcast, radio, digital, out of home, promotional items)
Attend weekly 1:1 status meetings with direct supervisor
Identify and participate in internal and external professional development opportunities
Work on projects for Hirons as assigned
Meet a billable hour goal of 80% (6.4 hours of an 8-hour day; 32 hours of a 40-hour week)
Other projects/responsibilities as assigned
The director of project management reports to the chief operations officer.
Qualifications and skills
Bachelor’s degree in marketing, advertising, public relations, communications, journalism or a related field
Minimum five years’ experience in advertising, public relations, communications or a related field
Motivated, organized and detail-oriented
Extensive knowledge of advertising/public relations/digital industries and client service
Thorough understanding of the planning, creative and production processes
Superior verbal and written communication skills
Ability to handle all work in an ethical and courteous manner
Demonstrated professional maturity both in and out of the office
Proficiency in Microsoft Office, including Excel, PowerPoint, Word and Outlook
Proficiency with Workamajig project management software
All Hirons employee-owners are required to uphold the highest standards of ethical practice and business conduct. Hirons holds itself to the ethical standards set by the Public Relations Society of America, the American Advertising Federation (via the Institute for Advertising Ethics) and the Interactive Advertising Bureau. As a Hirons employee-owner, you are expected to:
Be clear, forthright, direct and sincere in every interaction – whether with clients, colleagues, the media or the public.
Do what you say you are going to do.
Do the right thing.
Always act in the best interest of the client.
Always involve the client as a full partner.
Treat everyone with dignity and respect.
Be the colleague you want to have.
Never say or do anything that you would not want to be a trending topic on Twitter.
Never disparage a competitor, colleague or client.
Earn, preserve and protect our reputation.
Equal opportunity employment policy
Hirons provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Hirons is an advertising, public relations and digital agency delivering bold ideas. For more than 40 years, our research-based, results-driven approach has helped hundreds of clients reach their marketing and communications goals.
Hirons employees are especially enthusiastic and loyal because our unique structure provides each an ownership stake in the company. Together, we daily live out the Hirons mantra: Outwork, outthink, outperform.
We welcome your interest in joining our talented and dedicated team.
Hirons. Be bold.